PSAP Build Out
Building the Next Generation of 911 Centers
From concept to go-live, we guide agencies through every stage of planning, building, and upgrading Public Safety Answering Points (PSAPs).
We begin by listening to your operational requirements and creating a plan to meet them. As a result, every part of your facility will be ready for continuous, 24/7 operation.
Our team focuses on details that keep a PSAP running day and night. For instance, we plan for backup cooling, emergency power, and secure network connections.
We manage projects from site selection to handover to operations. Therefore, you get a partner who handles the critical details that can decide project success.
Your dispatch technology should work as one well-connected system. That is why we coordinate with vendors, contractors, and stakeholders to ensure all systems work correctly from day one.
We work with architects and engineers to verify console templates, compliance for electrical and cooling systems, and complete facility readiness before go-live.
Key Infrastructure Components
- Secure server room design with reinforced walls, backup cooling, and fire suppression systems
- Network design supporting NG911, CAD, and radio systems
- Integrated call handling, CAD, radio, logging, and AV systems
- ADA-compliant console layouts
- Structured cabling, grounding, and interference control
Proven Examples in Action
Our projects include the construction and modernization of PSAPs across several counties and municipalities. In every case, we have achieved zero downtime during cutovers.