Strategic Services
Advisory Services
The consultants at 911 Nurd provides expert guidance to help government agencies enhance emergency response operations, optimize dispatch systems, and ensure compliance with evolving standards.
Operational Strengths
By leveraging deep industry experience and proven methodologies, 911 Nurd helps public safety agencies operate more efficiently, respond faster, and deliver consistent, high-quality service to the communities they serve.
Functional Expertise
Our first-hand experience and in-depth knowledge of the Public Safety sector brings a wealth of information to the table. This expertise enables targeted solutions that improve operations and ensure 911 centers run efficiently and effectively.
Key Focus Areas
- ESInet and NGCS architecture readiness
- GIS validation and integration (NENA i3 standards)
- PSAP modernization, cloud migration, and vendor evaluation
- NG911 RFP/RFI development and assessment
- Enforcing minimum security standards across criminal justice systems
- Ensuring data availability for critical 911 and law enforcement functions
- Supporting inter-agency data sharing through uniform safeguards
- Assessments aligned with NENA STA-010, NIST, and CISA guidance
- PSAP vulnerability analysis and security hardening
- Cybersecurity playbook development and incident response planning
- NG911 threat modeling and tabletop exercises
- Standards mapping to NENA/APCO/FCC requirements
- FirstNet, CAD, public alert systems, and IoT device integration
- Governance model support and SLA enforcement
- Microsoft 365 and Azure deployment for NG911/PSAP environments
- Endpoint security and compliance configuration
- Zero Trust policy implementation aligned with CJIS and NENA standards
AI Enhanced Services
Auto-mapping vendor docs to compliance standards, rapid matrix generation, RFP support.
Vector-based retrieval for standards, legislation, and client files. Instant FCC docket and policy summaries.
Custom playbook creation, risk assessment automation, regional SOC advisory.
LLM-based transcription, translation, language detection, audio classification, triage workflow design.
AI identification of demographic trends, call volume modeling, equitable service mapping.
AI mapping of vendor capabilities, partnership agreements, stakeholder influence.
AI to optimize response times and improve field officer productivity.